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Shipping policy

Thank you for shopping with Nuardeo.

Every product is made to order, allowing us to deliver premium-quality wall art created specifically for you.

Order Processing

All orders are processed after payment confirmation.

Production typically takes 2–7 business days, depending on product availability, production capacity, and seasonal demand.

Please note that production times are estimates and may occasionally take longer during holidays or periods of high order volume.

Shipping

Once production is complete, your order will be shipped using the shipping method available for your destination.

Shipping times vary depending on the destination country, shipping carrier, and shipping method selected at checkout.

Estimated delivery times are provided for reference only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, selected products, package weight, and shipping method.

Shipping charges are separate from product prices unless otherwise stated.

International Orders

We proudly ship to many countries worldwide.

International orders may be subject to customs duties, import taxes, or other government fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Order Delays

Although we work with trusted production partners and shipping carriers, delays may occasionally occur due to:

  • High seasonal demand
  • Production quality control
  • Product availability
  • Carrier delays
  • Customs processing

We appreciate your patience should any unexpected delays arise.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Nuardeo cannot be held responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete shipping addresses.

Lost Packages

If your package appears to be lost in transit, please contact us at support@nuardeo.com.

We will work with our fulfillment partners to investigate the issue and help resolve it as quickly as possible.

Questions

If you have any questions regarding shipping, please contact us at:

support@nuardeo.com